Please remember that there are rules about when we can accept a complaint.

If after looking through the website you remain unsure if your complaint is one that we can handle, please give us a call,

Monday to Friday 9am - 5pm

Phone:          

0330 440 1624 or

01925 530 263 or

0845 055 0760

Fax:               

0330 440 1625 or

01925 530 264 or

0845 055 0765

Textphone:    

0330 440 1600 or

01925 430 886 or

0845 051 1513

We are pleased to take calls from those using RNID Typetalk Relay and TextDirect Services.

Write to us at: 

Energy Ombudsman   
PO Box 966
Warrington
WA4 9DF

E-mail:           enquiries@energy-ombudsman.org.uk

Website:        www.energy-ombudsman.org.uk

We issue information in other languages and other formats.  Please let us know if you have any specific needs.