Customer Satisfaction Survey 2008

Pilot Customer Satisfaction Survey 2007-  Findings from a survey carried out by an independent research company.

An Independent View - A booklet, written in plain English, which explains the role of the Energy Ombudsman

Terms of Reference - The rules that describe the way the Energy Ombudsman works

Articles of Association

Memorandum of Association

Cyflwyno cwyn i?r Ombwdsmon Cyflenwad Ynni - Mae?r Ombwdsmon Cyflenwad Ynni yn wasanaeth Ombwdsmon ar gyfer cyflenwyr nwy a thrydan a?u cwsmeriaid domestig.

Performance Reports

Detailed reports showing the level of performance the Service is achieving.  Please not that this link will redirect you to our Corporate website.